Privacy Policy

Last updated: 18 July 2025

This Privacy Policy outlines how Aus Vendors ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you visit or interact with our website and services. We are committed to safeguarding your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website and services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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What We Do

Aus Vendors is a digital platform designed to provide informational products to young entrepreneurs, particularly teenagers. Our service centers around selling access to supplier links that help users source products and explore business opportunities. Customers make a purchase on our website and receive an email with the relevant supplier link.

Our goal is to empower the next generation of business-minded individuals by providing actionable tools and resources through a seamless digital process.

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Who We Serve

Our services are primarily designed for young individuals, particularly teenagers, who are interested in entrepreneurial ventures. We provide information that helps them access wholesale suppliers and begin reselling or dropshipping businesses. While we are based in Australia, our services are available internationally.

We do not knowingly collect personal information from users under the age of 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

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What Personal Information We Collect

We collect the following personal information when you interact with our website:

• Full name

• Email address

• Phone number

• Payment information (processed via Stripe)

• Login credentials (if you create an account)

• Purchase history

This information is collected when you:

• Make a purchase

• Register for an account

• Submit a contact form

• Communicate with us via email or other channels

We do not collect sensitive personal information (such as health data or political beliefs) unless required by law.

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Cookies and Tracking Technologies

Our website uses a Cookie Consent Banner to notify users of our cookie usage. Cookies help us:

• Maintain session activity

• Recognize returning users

• Track performance metrics and user behavior

We may use cookies and tracking tools such as Google Analytics, though we currently do not use advanced analytics tools. All users are given the option to accept or reject cookies upon entering the website.

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User Accounts

Users may choose to create an account on our website. Creating an account allows users to:

• View order history

• Manage email and payment methods

• Access their purchase links

Account credentials are securely stored and protected with encryption. Users are responsible for keeping their login credentials confidential.

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How We Use Your Information

We use your personal information to:

• Process and confirm your orders

• Email you your purchased links

• Provide customer support

• Improve the user experience on our site

• Send marketing communications

• Comply with legal obligations

Marketing emails are only sent to customers who provide their email during checkout. You can unsubscribe at any time using the link in the email.

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Third-Party Services

We use several third-party services to help us run our business, including:

• Wix and Shopify for website and ecommerce functionality

• Stripe for secure payment processing

• Gmail for communications

• Importify and AutoDS for sourcing automation

These services may have access to your personal information only as necessary to perform their functions and are subject to their own privacy obligations.

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Data Disclosure

We do not sell, rent, or trade your personal information. We may disclose your data to third parties only in the following cases:

• To our service providers for operational purposes (e.g., email, hosting, payment)

• To comply with legal requirements

• To protect the rights and safety of our users, website, or others

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International Data Transfers

Because we use global services (e.g., Wix, Shopify, Google), your personal information may be stored or processed in countries outside of Australia. We ensure that reasonable steps are taken to protect your data in accordance with the Australian Privacy Principles.

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Accessing and Managing Your Data

You have the right to request access to the personal information we hold about you. You also have the right to:

• Correct inaccurate or outdated information

• Request deletion of your data

To make such a request, email us at yangandying@tailmateco.com. We will respond within a reasonable timeframe and comply with your request where legally required, you can also upon request ask for our ABN.

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Data Security and Retention

We use secure servers and encryption to protect your data. Access to your personal information is limited to authorized personnel only.

Your personal information will be retained as long as necessary to fulfill the purposes outlined in this policy or as required by law. Most data related to financial transactions will be retained for up to 7 years for tax and audit purposes.

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Complaints and Disputes

If you have any concerns about your privacy or how we handle your data, please contact us directly:

Email: yangandying@tailmateco.com

We will investigate all complaints and respond as soon as possible. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC).

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International Laws

We do not actively target users in the EU, UK, or USA, and therefore do not fall under GDPR or CCPA compliance. However, we are committed to protecting your privacy regardless of your location.

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Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last updated" date will be revised accordingly.

By continuing to use our website after such updates, you agree to the terms of the revised policy.

For all questions regarding privacy and your personal data, please contact:
Email: yangandying@tailmateco.com